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Course Details

Course Information
  • smart_display Format

    On-Demand

  • signal_cellular_alt Difficulty Level

    Intermediate

  • work Practice Area

    Commercial Law

Date & Time
  • event Date

    Tuesday, January 7, 2025

  • schedule Time

    1:00 p.m. ET./10:00 a.m. PT

  • timer Program Length

    90 minutes

Credit Information

  • This 90-minute webinar is eligible in most states for 1.5 CLE credits.

$297.00
CLE
ALL

This CLE webinar will discuss the latest trends in drafting and negotiating Software as a Service (SaaS) agreements. The panel will discuss critical issues in negotiations and contract provisions and offer strategies to avoid common contracting pitfalls.

Faculty

Kristie D. Prinz
Founder
The Prinz Law Office

Ms. Prinz is a technology and life sciences IP business lawyer and the founder of The Prinz Law Office in Silicon Valley. Ms. Prinz’s practice focuses on providing technical IP business advice to early stage start-ups and more established mid-market companies in the software, SaaS, technology, and health technology industries. Ms. Prinz is the author of the Silicon Valley Software Law Blog and a regular speaker on software, SaaS and technology contracting business issues. Ms. Prinz is a graduate of Vanderbilt Law School and is licensed to practice law in the states of California and Georgia.

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Ash Masrani
Associate
Clifford Chance

Ms. Masrani is an associate in our Tech//Digital practice. She specializes in strategic technology and commercial transactions across industry sectors, with a keen focus on strategic outsourcings and digital transformation initiatives. Ms. Masrani expertise lies in advising clients on strategic information technology outsourcing (ITO) and business process outsourcing (BPO) transactions; software-as-a-service (SaaS) agreements; core systems implementations; software licensing and development arrangements; branding agreements, reseller agreements; and other related corporate and commercial transactions.

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Description

Cloud-based software applications continue to evolve, requiring corporate and technology counsel to renegotiate clients' standard software license agreements to fit the new SaaS model.

Well drafted SaaS agreements address who owns the data, who can access it, protective measures in a data breach, and recovery plans in the event of system failure. Sturdy SaaS contracts also include a service agreement that outlines when the data will be made available to the customer and reasonable response times for customer complaints.

Counsel to SaaS customers and vendors must understand the critical clauses to include in SaaS agreements and common challenges with drafting and negotiating the contracts to provide useful guidance to their clients.

Listen as our authoritative panel explains best practices for negotiating and drafting SaaS agreements. The panel will discuss essential provisions and considerations for customers and vendors during contract negotiations.

Outline

  1. Drafting and negotiating critical provisions in the SaaS agreement
    1. Ownership of data
    2. Access to data
    3. Data security
    4. Service level agreement
    5. Limitations and warranties
    6. Indemnification
    7. Other significant provisions
  2. Recent legal developments and business trends impacting SaaS agreements

Benefits

The panel will review these and other high priority issues:

  • What are the primary distinctions between on-site and provider-hosted software? Why does it matter from a legal standpoint?
  • How can concerns about data privacy, security, access, integrity, and recovery be addressed in the SaaS contract?
  • What are best practices for drafting SaaS agreements to ensure that SaaS services remain available and supported?