Document AI in Loan Production and Servicing: Identifying and Addressing the Legal and Regulatory Risks
Balancing Increased Efficiencies and Lower Costs While Ensuring Compliance With Regulatory Requirements

Course Details
- smart_display Format
On-Demand
- signal_cellular_alt Difficulty Level
Intermediate
- work Practice Area
Banking and Finance
- event Date
Thursday, August 17, 2023
- schedule Time
1:00 p.m. ET./10:00 a.m. PT
- timer Program Length
90 minutes
-
This 90-minute webinar is eligible in most states for 1.5 CLE credits.
This CLE course will discuss the vital role Document AI (intelligent document processing) plays in loan production and servicing. Despite the cost savings and efficiencies in the use of these technologies, financial institutions need to be mindful of the guidelines and regulations related to fair lending, consumer protection, and anti-discrimination when incorporating AI tools into the loan documentation, lending, and servicing lifecycle.
Faculty

Ms. Bartosch’s practice encompasses a broad range of real estate finance, structured finance and investment matters. Her expertise includes the purchase, sale, financing and servicing of single-family rental portfolios, residential mortgage loans, bridge loans, mortgage servicing rights and other types of commercial and consumer-facing products related to residential properties, with a particular focus on securitizations. In addition, she advises clients on construction lending and lease financing. Ms. Bartosch advises clients on the incorporation and use of blockchain in the origination, purchase, sale, servicing and financing of financial assets. She also advises clients on the lending of cryptocurrencies and digital assets, as well as lending secured by cryptocurrencies and digital assets.

Mr. Steffen practices at the intersection of law, banking, and innovation. Focusing on bank-fintech partnerships, regulatory, and licensing matters, and commercial contracting, he helps bank and fintech clients de-risk the future of financial services. Clients seek out Mr. Steffen for help with managing and negotiating partnerships (Fintech and BaaS), payments issues (real time, wires, ACH, card networks, BIN sponsorship), digital asset matters, and other technology-focused concerns (financial privacy, AI and machine learning, and data analytics and usage). He helps scores of bank and fintech clients identify and evaluate prospective partners, negotiate program management and partnership agreements, obtain regulatory approval for BaaS and other strategic endeavors, and manage ongoing partnerships. In the last few years alone, he has helped clients launch products and services including credit, debit and prepaid cards, payment processing, real-time and faster payments services, commercial and consumer loans, digital asset custody, and investment products. A cited authority on digital currency, lending and Fintech issues, his notable accomplishments in the field include creating a Financial and Emerging Technologies course that he teaches at Northwestern University Pritzker School of Law, founding the Fintech practice at two AmLaw200 firms, and organizing the first legal-themed digital currencies conference, the Block (Legal) Tech Conference.
Description
Banks and financial institutions are using AI to automate financial processes, decisionmaking, and services. Document AI is vital for organizations due to its potential to enhance efficiency, reduce operational costs, and improve customer experiences.
As the use of AI by banks and financial institutions increases in popularity, regulatory agencies are slowly adapting to changes in market practices stemming from AI developments. Although banks and investment firms using AI may benefit from increased efficiency and reduced transaction time and costs, among other benefits, they must consider potential legal and regulatory risks associated with each new instance of AI use.
Specific regulations addressing the use of AI software by banks and financial institutions have not yet been implemented. However, there are several regulatory frameworks, including industry-specific regulations, which may apply to the use of AI, depending on the context of its use. Additionally, several state jurisdictions are considering regulations that address algorithmic accountability and transparency.
Listen as our authoritative panel explores how AI has automated loan production by transforming document collection, enhancing accuracy and speed in underwriting, and improving various aspects of compliance. The panel will also address the increasing regulatory focus on issues unique to or heightened by AI, and the regulatory risks AI presents under current banking and consumer financial laws, regulations, and requirements.
Outline
- How banks and financial services institutions are leveraging AI
- Opportunities and benefits of AI
- Disadvantages and risks of AI
- Regulatory oversight of AI and AI software implementation
- Privacy and cybersecurity concerns
Benefits
The panel will review these and other key issues:
- How is Document AI technology and its applications being used in the loan documentation and servicing process?
- What are the regulatory issues raised by AI?
- What are the potential liabilities for financial institutions that rely on AI?
- What are the latest enforcement actions concerning the use of AI?
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