Insurance Claim Adjuster Liability for Bad Faith After Denying or Delaying Payments

Course Details
- smart_display Format
On-Demand
- signal_cellular_alt Difficulty Level
- work Practice Area
Insurance
- event Date
Tuesday, April 12, 2022
- schedule Time
1:00 p.m. ET./10:00 a.m. PT
- timer Program Length
90 minutes
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This 90-minute webinar is eligible in most states for 1.5 CLE credits.
This CLE course will discuss the growing trend of policyholder counsel to hold claims agents liable for bad faith when they delay or deny payment other than as required under prompt pay and other statutes as well as under common law theories of bad faith. This trend will substantially influence who is sued in statutory bad faith cases, the venues where such litigation is brought and decided, and various legal questions governing insurers and their employees. The program will explore arguments for and against allowing suits to be brought, for extending liability, and the role of statutory language in the analysis, claims, and defense strategies.
Faculty

Mr. Marzen has taught courses such as The Legal and Ethical Environment of Business, UCC and Law for Accountancy, and the Legal and Political Aspects of Insurance.

Mr. Ridley focuses his practice on assisting clients in civil litigation related to a variety of insurance matters, including property, casualty, construction defect, cyber security, environmental, fidelity, and class actions. When his insurance company clients face bad faith claims and class actions, he works closely with leadership and experts to understand complex issues in order to develop strong defense strategies. Mr. Ridley has handled dozens of insurance cases in the state and federal courts, winning jury trials and appeals, defeating class certification, winning motions to dismiss or for summary judgment, attaining successful settlements, and achieving other successful outcomes for insurers facing substantial financial exposure. He is often called on to rehabilitate cases that have gone awry. Mr. Ridley recognizes that insurance fraud is a major national problem, and when not challenged, hurts all consumers of insurance.

Mr. Waneka specializes in insurance recovery. He has extensive experience litigating delayed and denied insurance claims on behalf of individuals, businesses, and community associations. Mr. Waneka has obtained numerous seven-figure settlements and one of the largest jury verdicts in Douglas County in 2016–$4,742,048.02. He has been instrumental in shaping Colorado insurance law through appeals in both state and federal courts. Mr. Waneka also serves as an expert witness on insurance bad faith and claims handling practices.
Description
Under many state statutes, a claimant who shows that benefits were unreasonably delayed or denied can recover his attorney's fees and up to two times the benefits owed. No question exists that the claims may be brought against the insurance company. But now some attorneys are also naming the claims adjuster as an additional defendant.
Proponents of allowing policyholders to sue claims adjusters for delayed and denied payments argue that doing so is no different than suing commercial truck drivers for injuries they cause in addition to suing the trucking company and that holding an employee liable for harms they cause while working is not a novel concept.
The insurance industry strongly disputes this analogy. They rely on the statutory language and argue that legislatures intended to limit claimants' remedies only against the insurance companies. They contend that lawmakers never intended to make insurance adjusters defendants in civil lawsuits, pointing to a chilling effect on who would want to be a claims adjuster as well as predicting a dramatic increase in the cost of insurance products.
Listen as this experienced panel of insurance litigators explores the rationale and arguments for and against bringing adjusters into the lawsuits.
Outline
- Statutory bad faith
- Common law bad faith
- Defense strategies
- Current decisions
Benefits
The panel will review these and other issues:
- What is the rationale for holding adjusters liable for bad faith?
- What triggers bad faith claims against adjusters?
- How is suing adjusters any different than suing the employee tortfeasor in other contexts?
The views presented by Professor Chad Marzen are his alone and are not to be associated, in any capacity, with Florida State University.
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