BarbriSFCourseDetails
  • videocam Live Webinar with Live Q&A
  • calendar_month April 29, 2026 @ 1:00 PM ET/10:00 AM PT
  • signal_cellular_alt Intermediate
  • card_travel Ethics and Specialty Credits
  • schedule 90 minutes

Generational Diversity in Legal Practice: Bias, Belonging, and Benefit

Managing Age-Related Conflict, Supervision, Communication Norms, and Career Expectations Spanning Five Generations

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About the Course

Introduction

This CLE webinar will examine how generational diversity in law firms and legal departments can be managed to strengthen inclusion, reduce age-related bias, and improve performance. The panel will address where multigenerational conflict often occurs in practice, including supervision styles, communication preferences, feedback norms, technology adoption, scheduling flexibility, and advancement expectations. The experts will discuss how those dynamics can affect retention, morale, client service, and firm risk.

Description

Legal employers now field mixed-generation teams where differing assumptions about "commitment," "professionalism," or "readiness" can create inequity in work allocation, evaluations, mentorship, and promotion. The panel will explore frameworks for diagnosing bias, improving collaboration, and enhancing firm policies to accelerate team results and satisfaction.

Listen as our panel offers practical pointers for building collaborative multigenerational high-performing legal teams. 

Presented By

Kendra Abercrombie
Professional Development and Legal Recruiting Manager
Willkie Farr & Gallagher LLP

Ms. Abercrombie is a talent leader with 10+ years of experience driving attorney development, professional development programming, legal recruiting (campus, lateral, and paralegal), and DEI-driven initiatives across Am Law environments, legal organizations, and higher education. She holds an MBA from American University's Kogod School of Business and a JD from Arizona Summit Law School.


Marci Krufka Taylor, JD
Founder, Strategy Consultant
Mantra Legal

Ms. Taylor is a strategy consultant for law firms and high growth companies. She advises clients on growth strategy, management and marketing issues, succession plans, client relations programs, and firm culture. Ms. Taylor also provides leadership, marketing and business development training and coaching to lawyers and executives and keynotes and facilitates retreats for law firms, executive teams and departments/practice groups. She is a frequent lecturer for national and regional conferences (Thomson Reuters, Association of Legal Administrators, Legal Marketing Association, American Bar Association, Defense Research Institute, global law firm networks, state bar associations and others) and served on the faculty of Altman Weil seminars. Ms. Taylor also authored numerous articles for publication in ABA Law Practice Management, New York Law Journal, Legal Times, Corporate Counsel and other business and trade publications.

Credit Information
  • This 90-minute webinar is eligible in most states for 1.5 CLE credits.

  • An excellent opportunity to earn Ethics CLE credits. Note: BARBRI cannot guarantee that this course will be approved for ethics credits in all states. To confirm, please contact our CLE department at pdservice@barbri.com.


  • Live Online


    On Demand

Date + Time

  • event

    Wednesday, April 29, 2026

  • schedule

    1:00 PM ET/10:00 AM PT

I. Introduction to generational diversity: definitions

II. Where generational bias and inequity occur in legal operations

III. Managing intergenerational conflict without suppressing differences

IV. Policy and management tools

V. Scenarios and responses

VI. Implementation and documentation

VII. Resources

VIII. Practitioner takeaways

The panel will explore these and other key areas:

  • Where generational conflict appears in legal practice
  • How age-based assumptions can influence evaluations, opportunities, and career decisions
  • Communication protocols that reduce friction
  • Mentorship and sponsorship models across generations
  • Inclusive policy design