Legal Fundamentals: Mastering Communication

Course Modules and Webinar Include:

• Difficult Conversations (8 min) Difficult conversations are a reality of the workplace. Avoiding these conversations can have negative consequences—for you, your colleagues, and the firm. When we view these conversations as opportunities rather than obligations, we can use them as tools to strengthen relationships and make a positive impact. In this module you'll learn how to apply the "Seven A's" and face difficult conversations head-on to get the best results.
• Communicate! – Part 1: Preferences and Channels (11 min) You know how important communication is in your practice. And you know that senior lawyers expect you to communicate clearly, professionally, and proactively. But what does that mean exactly, and how do you do it? In this module, part one of a two-part series, we explore communication preferences and how you can optimize your use of the communication channels available in the firm.
• Communicate! – Part 2: Being Proactive (9 min) Communicating proactively with senior lawyers, peers, and clients is a highly valued trait in the firm. But what does "communicating proactively" actually mean? And how do you go about doing it? In this module, part two of a two-part series, we explore the importance of anticipating the need others have for information and take a deeper dive into how you can be a more proactive communicator in your day-to-day practice.
• Writing Effective Emails (16 min) The emails you write say a lot about you … for better or for worse. In this module we explore how to draft emails that are easy to read and understand and that demonstrate your professionalism, your clarity of thought, and your ability to communicate effectively and respectfully of others' time.
• Communicating With Storytelling (12 min) Storytelling can be a pivotal skill for effective legal advocacy, engaging audiences from the courtroom to the conference room. How can you leverage the art of storytelling to make complex or mundane concepts accessible and compelling? In this module you'll explore the art of crafting engaging narratives and learn why storytelling is not just an art but a strategic tool.
• Webinar: Informal Written Communication Skills for New Attorneys in a Digital Age: Drafting Emails, Texts, Instant Messages This CLE webinar will instruct new lawyers on the art of drafting clear and concise informal communications, including emails, texts, and instant messages (IMs), that are audience-appropriate and persuasive. The panel will also address privilege and ethical considerations.