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Course Details

This CLE webinar will offer guidance to class action defense counsel on emerging issues and claims under the Telephone Consumer Protection Act (TCPA) and the impact of McLaughlin Chiropractic Associates, Inc. v. McKesson Corp., ___ U.S. ___ (June 20, 2025). The panel will review recent developments in TCPA jurisprudence, analyze cases alleging violation of the TCPA’s “quiet hours”" provisions, offer defense approaches for challenging certification, identify potential merits defenses, and posit discovery strategies for reducing settlement leverage.

Faculty

Description

In any TCPA class action, defendants want strategies for preventing costly discovery, advice about practically executing the strategy, and ways to prove they were operating in good faith to comply by creating and following sound policies and procedures. Before McLaughlin, the parties could rely on district court deference to FCC guidance about what the TCPA meant, or alternatively take advantage of ambiguities in the statute if there were no FCC guidance. After McLaughlin, ensconced FCC guidance is open to far wider attacks and creates both uncertainty and opportunity. 

One rapidly proliferating theory of TCPA liability, arguably based on an alleged ambiguity in the TCPA, is that defendants violated the "quiet hours" provision of the TCPA (and many state counterparts) by initiating calls or messages outside the designated quiet hours, and that plaintiffs had not specifically consented to receive the defendants’ communications during the quiet hours. Although some parties petitioned the FCC for guidance on this issue, McLaughlin could mean that the issue will be decided by the courts and that multiple answers may come forth.

To further complicate matters, many businesses require consumers to waive their right to litigate individually or as a class, and require arbitration. Any defense to claims under consumer statutes must weigh the risk of having to field mass arbitration and the impact.

Listen as this panel of TCPA class action defense lawyers discusses best practical strategies regarding class certification, risks of mass arbitration, merits defenses, pros and cons of bifurcated discovery, and how to reduce plaintiffs' potential leverage points.


Outline

I. Overview of TCPA

A. New rules effective Apr. 11, 2025

B. Quiet hours rules

II. Allegations in quiet hours class actions

III. Defenses and safe harbors

A. Arbitration

B. Class certification

C. Consent

III. Discovery considerations

Benefits

The panel will review these and other key issues:

  • What is the impact of McLaughlin?
  • What problems exist when trying to determine the “called party's location” for wireless devices?
  • What are strategic considerations involving arbitration?