Emerging Issues in TCPA Class Actions: Impact of McLaughlin v. McKesson, Novel Claims, and Defense Strategies

Course Details
- smart_display Format
On-Demand
- signal_cellular_alt Difficulty Level
Intermediate
- work Practice Area
Class Action and Other Litigation
- event Date
Tuesday, July 29, 2025
- schedule Time
1:00 PM E.T.
- timer Program Length
90 minutes
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This 90-minute webinar is eligible in most states for 1.5 CLE credits.
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Live Online
On Demand
This CLE webinar will offer guidance to class action defense counsel on emerging issues and claims under the Telephone Consumer Protection Act (TCPA) and the impact of McLaughlin Chiropractic Associates, Inc. v. McKesson Corp., ___ U.S. ___ (June 20, 2025). The panel will review recent developments in TCPA jurisprudence, analyze cases alleging violation of the TCPA’s “quiet hours” provisions, keyword avoider cases, and other new claims; offer defense approaches to compelling arbitration, challenging certification, identify potential merits defenses; and posit discovery strategies for reducing settlement leverage.
Faculty
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Ms. Kang focuses her practice on commercial litigation and disputes and provides counsel as a full-service litigator in a wide range of industries, including consumer products and services, energy, oil and gas, apparel, food and dietary supplements, and real estate. Her experience spans all phases of litigation, from advising on pre-suit litigation risk management to guide business decisions, through fact investigation, discovery, and dispositive motion practice, to trial and post-trial motions. Ms. Kang's practice includes defending companies in consumer fraud litigation involving claims of false labeling and advertising, responding to pre-suit claims under the California Consumers Legal Remedies Act, and counseling companies on drafting online terms and conditions to mitigate litigation risk. She also has experience representing clients in a variety of matters involving California-specific issues, such as the California Environmental Quality Act and the Health & Safety Code, and the California Air Resources Board.

Mr. McGuinness litigates commercial disputes throughout the country and has significant experience in complex business conflicts. He regularly represents publicly traded companies and emerging businesses in industries that include financial services, retail, media and technology. Representing clients in consumer class and individual actions, Mr. McGuiness has deep experience at all stages of complex commercial disputes. He handles arbitrations, mediations, and court and jury trials and appeals. Mr. McGuiness is a frequent writer and speaker on class action litigation and consumer financial services.
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Mr. Ross represents clients in business disputes, commercial and securities litigation, government investigations, and class actions. He is ranked by Chambers USA in Securities Litigation (2023), where he is ranked in Band 1, and in Commercial Litigation (2023). Clients described him in Chambers USA as “an excellent attorney with a sophisticated knowledge of Florida law,” a lawyer who is “thorough in his analysis of the issues and creates workable, cost-efficient plans to solve them,” and “strategic, and thinks about the bigger picture and how to manage a difficult opponent” (2023). He has extensive experience defending his clients in high-stakes commercial and securities litigation, nationwide class actions, shareholder derivative suits, breach of fiduciary actions, state securities actions, and government investigations. Mr. Ross has defended his clients through trial in cases involving challenging financial, corporate governance, and damages issues. He has prevailed on dispositive motions, defeated class certification, and successfully won appeals on novel issues of materiality, reliance, and causation under Florida law. Mr. Ross writes frequently on emerging issues in securities and class action litigation, and his analysis has been featured in the Florida Bar Journal, the Journal of Health and Life Sciences Law, Law360, and the Daily Business Review. Ian also serves on the editorial board of the Enhanced Scrutiny blog, where the Sidley team provides timely updates and analysis on M&A and corporate governance matters from the Delaware courts.

Description
In any TCPA class action, defendants want strategies for preventing costly discovery and getting the case resolved in their favor as quickly as feasible. Before McLaughlin, the parties could rely on district court deference to FCC guidance about what the TCPA meant, or alternatively take advantage of ambiguities in the statute if there were no FCC guidance. After McLaughlin, ensconced FCC guidance is open to wider attacks, which creates both uncertainty and opportunity.
One rapidly proliferating theory of TCPA liability is that defendants initiated calls or messages outside the designated quiet hours, and that plaintiffs consented to receive communications but did not agree to receive them during the quiet hours. Another type of case involves consumers trying to out-smart opt-out technology by responding to text messages with phrases like “please don’t text me anymore.” Our panelists will assess these theories and others like them.
Additionally, consumer arbitration agreements remain a potent vehicle for mitigating litigation risk. Any defense to claims under consumer statutes must weigh the risk of having to field mass arbitration and the impact, if any, of McLaughlin in that context.
Listen as this panel of TCPA class action defense lawyers discusses best practical strategies regarding class certification, risks of mass arbitration, merits defenses, pros and cons of bifurcated discovery, and how to reduce plaintiffs’ potential leverage points.
Outline
I. Overview of TCPA
A. New rules effective Apr. 11, 2025
B. Quiet hours rules
II. Allegations in quiet hours and key word avoider class actions
III. Defenses and strategy considerations
A. Arbitration
B. Substantive defenses, such as consent and inadequate revocation
C. Class Certification
III. Discovery considerations
Benefits
The panel will review these and other key issues:
- What is the impact of McLaughlin?
- What problems exist when trying to determine the “called party's location” for wireless devices?
- What are strategic considerations involving arbitration?
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