Negotiating Enterprise Resource Planning Software Contracts: Driving Successful Implementation, Avoiding Disasters

Mr. Harris has significant experience drafting and negotiating Enterprise Software related license, implementation and SaaS agreements, as well as litigating failed software implementations. Prior to entering private practice, he was senior corporate counsel in charge of intellectual property in the Legal/Contracts Department of SAP America and at SSA Global Technologies (now Infor), where he developed and managed an extensive international trademark and patent portfolio, managed intellectual property litigation, conducted intellectual property due diligence and reviewed advertising material to verify compliance with legal requirements.

Mr. Muchmore’s software licensing microspecialty is informed by years of on-the-ground experience bucking the rising trend of software vendors weaponizing software audits and licensing disputes for revenue generation campaigns at the expense of licensee customers. He has represented scores of licensees of all types and sizes in their disputes with major software vendors. Mr. Muchmore has leveraged his years of managing recurring software disputes to create a unique value proposition that delivers the law firm’s software licensing microspecialty directly to clients. By creating a nimble law firm designed to offer counseling on a multitude of different scales, clients receive – and pay for – no more than the precise services they need. 

For more than 25 years, Mr. Dodson has structured and negotiated arrangements for the provision (or procurement) and implementation of software, systems or IT-enabled services across the enterprise, guiding clients through a wide variety of transactions including: outsourcing transactions of all varieties; enterprise software implementation projects (ERP, CRM, banking/insurance/wealth management platforms, etc.); cloud services arrangements (Software as a Service, Infrastructure as a Service, Platform as a Service, etc.); and payment card, mobile wallet and other payment arrangements from all sides (issuer, acquirer, merchant, processor) and other FinTech transactions. Mr. Dodson has handled these transactions around the globe across a broad swath of industries, notably banking, insurance, wealth management and other financial services, hospitality, retail, consumer products, airline, software and data analytics. His deep experience encompasses working both sides of the table, on behalf of or opposite technology providers.