• videocam On-Demand Webinar
  • signal_cellular_alt Intermediate
  • card_travel Commercial Law
  • schedule 90 minutes

Drafting Technology Services Statements of Work: Avoiding Contracting Pitfalls

Structuring Terms and Conditions, Anticipating Common Areas of Dispute, and Streamlining Negotiations

$297.00

This course is $0 with these passes:

CLE
ALL
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About the Course

Introduction

This CLE course will provide business counsel with a roadmap for drafting statements of work (SOWs) for the purchase of technology services. The panel will discuss terms and conditions to include in an SOW and strategies to avoid common contracting pitfalls and resolve disputes.

Description

SOWs outline project requirements, including deliverables, milestones, payment terms, acceptance criteria, and due dates, related to the purchase of technology services. Because courts have ruled that if services or tasks are not expressly outlined in an SOW, the vendor need not perform them, careful drafting of the SOW is critical.

There are several potential pitfalls counsel may encounter with SOWs. The first is when the customer entrusts the technology vendor to draft the SOW. This practice almost always results in a boilerplate SOW that lacks the necessary specifics. Counsel should tailor the SOW to the primary technology purchase agreement to prevent conflicting documents or incomplete terms.

Listen as our panel of attorneys experienced in negotiating SOWs discusses best practices for drafting the documents. The panel will discuss key terms and conditions in SOWs, common drafting pitfalls to avoid, and strategies for resolving contract disputes.

Presented By

Aaron K. Tantleff
Partner
Foley & Lardner LLP

Mr. Tantleff is a partner at Foley & Lardner LLP and a recognized authority in technology transactions, cybersecurity, and data privacy. Drawing on his prior experience as global director of intellectual property for a NASDAQ-listed information technology company and acting associate general counsel for an NYSE-listed consulting firm, he brings rare fluency in the commercial, operational, and legal dimensions of enterprise technology to boardroom and C-suite engagements. Mr. Tantleff's practice spans privacy and cybersecurity compliance and incident response, outsourcing, IP licensing, open-source strategy, big-data monetization, and strategic transactions. He is also at the forefront of the Firm’s artificial intelligence advisory capabilities, counseling companies, boards, and executive teams on strategic AI governance and adoption, including the design and analysis of agentic AI systems, AI agent testing and evaluation, AI-related contracting, and the development of frameworks that align AI initiatives with evolving regulatory, ethical, and commercial standards. A sought-after speaker and thought leader on emerging technology risk and resilience, Mr. Tantleff's practice blends hands-on transactional rigor with forward-looking counsel on AI’s transformative role in enterprise strategy.

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Credit Information

  • This 90-minute webinar is eligible in most states for 1.5 CLE credits.


  • Live Online


    On Demand

Date + Time

  • event

    Tuesday, July 1, 2025

  • schedule

    1:00 p.m. ET./10:00 a.m. PT

I. Recent trends in contracting for the purchase of technology services

II. Key terms and conditions in SOWs for technology services

A. Description of services and deliverables, and when they are expected

B. Tasks that support deliverables and who will perform them

C. The commencement date for the project

D. The initial draft of the project plan

E. A detailed description of vendor materials

F. Detailed information regarding vendor personnel

G. Governance process for the project

H. Fees: Who will pay which costs and by when?

I. Expenses

J. Service levels and corresponding performance credits and incentives

K. Reporting obligations and frequency

L. Facilities and equipment to be used

M. Any testing requirements

III. Anticipating common areas of dispute and streamlining negotiations

The panel will review these and other key issues:

  • What are the key questions corporate counsel must first consider before undertaking the negotiation and drafting of a technology services SOW?
  • What are the terms and conditions to always include in SOWs?
  • What are the most commonly disputed issues with SOWs, and what are best practices to resolve them?