Handling Medicare and Medicaid Overpayments: Provider Refund and Reporting Obligations, Avoiding Penalties

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Course Details
- smart_display Format
On-Demand
- signal_cellular_alt Difficulty Level
Intermediate
- work Practice Area
Health
- event Date
Wednesday, July 30, 2025
- schedule Time
1:00 p.m. ET./10:00 a.m. PT
- timer Program Length
90 minutes
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This 90-minute webinar is eligible in most states for 1.5 CLE credits.
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Live Online
On Demand
This CLE course will guide healthcare counsel on the legal obligations, benefits, incentives, and risks of reporting and repaying improper Medicare and Medicaid payments. The panel will offer best practices for complying with the requirements for reporting and returning overpayments.
Faculty

Ms. Banks focuses her national practice on advising hospitals, health systems and other healthcare providers and suppliers on the full range of Medicare and Medicaid compliance and reimbursement issues. She also helps clients navigate the complexities of healthcare delivery reform and inevitable operational challenges amid the ever-evolving regulatory environment. A core part of Ms. Banks' practice involves counseling clients around potential federal healthcare program overpayments. Her skill set includes analysis of conditions of payment, risk assessments, design and oversight of internal investigations of compliance and reimbursement matters, coordination of payment audits and, when needed, development of self-disclosure and voluntary refund strategies. Ms. Banks is deeply knowledgeable about Medicare and Medicaid reimbursement and funding mechanisms. She has extensive experience with payment requirements and policies under the various prospective payment systems and fee schedules, associated coverage policies and billing rules for various items and services, including such areas as nonphysician practitioner collaboration, Medicare cost-reporting considerations, hospital inpatient and outpatient billing requirements and beneficiary cost-sharing considerations. Ms. Banks' in-depth understanding of federal healthcare program design and payment streams makes her a strong strategist, issue spotter and problem solver when thinking through complex financial models and funding landscapes. In addition, Ms. Banks has experience advising and representing clients in government investigations and civil and criminal litigation involving allegations of fraud and abuse arising under the federal FCA and Stark Law, as well as the federal AKS and state law analogues. Ms. Banks has served as an adjunct faculty member at the University of Virginia School of Law

Ms. Gordon’s practice is focused on managed care litigation, fraud and abuse matters, inclusive of False Claims Act litigation, managed care contract review, and compliance advising. She has handled a wide array of reimbursement disputes with both commercial and government payors, for both contracted and non-contracted providers. Such disputes also include challenging and responding to payor audits, recoupment requests, and investigations. Ms. Gordon also frequently handles Medicare appeals and ALJ hearings, Targeted Probe and Education audits, Comprehensive Error Rate Testing denials and appeals, and Uniform Program Integrity audits. She routinely defends providers in healthcare fraud and abuse matters ranging from assistance and strategy with responses to Civil Investigative Demands and subpoenas issued by DOJ, OIG, the Department of Insurance, and other governmental entities, to defending providers in qui tam relator actions, False Claims Act actions, and related actions brought under various state laws such as the Insurance Fraud Prevention Act. She also works closely with clients on managed care contract review and negotiation, as well as compliance advising and internal policy development. Ms. Gordon also has substantial experience in the long-term care space, related to both fraud and abuse matters, as well as citation appeals. She has also regularly handled internal audits and investigations and government agency audits, for a variety of healthcare provider types. Ms. Gordon’s practice comprises both providing effective representation for clients in disputes and providing strategic counsel and guidance concerning regulatory issues and actions. With respect to the former, she has handled dozens of matters through arbitration, mediation, before administrative panels, and in courtroom litigation both at the state and federal level.

She is Co-Chair of the Life Sciences Industry Team, and Former Vice Chair of the Health Care Industry Team. She regularly advises clients who are the focus of government investigations and other enforcement actions, and has negotiated false claims act settlements with the U.S. Department of Justice as well as corporate integrity agreements (CIAs) with the Office of Inspector General.
Description
Healthcare providers must report and return overpayments to Medicare and Medicaid, regardless of whether the overpayment resulted from a Medicare contractor error or provider error. Overpayments occur in a variety of circumstances—the claim was for services not covered by Medicare or not medically necessary, the payment was for a higher level of services than were performed, the claim was submitted in violation of the Stark law, etc.
Providers that fail to report and refund overpayments within 60 days risk violating the False Claims Act.
Healthcare providers must determine the amount of overpayment, the reporting and refund obligations, and the government's recovery rights when considering whether and when to make disclosures and repayments to Medicare and Medicaid.
Listen as our authoritative panel of health law attorneys examines the legal obligations, benefits, incentives and risks of disclosure and repayment, and the impact of the ACA on mandatory repayment requirements. The panel will offer best practices for complying with the requirements for reporting and returning overpayments.
Outline
I. Medicare requirements for overpayment
II. Benefits, incentives, risk of disclosure
III. Best practices for investigating and responding to potential overpayments
Benefits
The panel will review these and other key issues:
- What are the obligations concerning potential overpayments?
- What are the benefits and incentives for refunding and disclosing overpayments? What are the risks?
- What factors should healthcare providers consider when determining where to make a disclosure?
- Practical considerations when investigating potential overpayments, including when performing audits, analyzing error rates, and using statistical sampling
- The effect of the 60-day refund statute on overpayments involving Medicaid, Medicare Advantage, and Medicaid Managed Care plans
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