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Client Conversations That Count: Legal Support Edition

$147.00

This course is $0 with these passes:

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Welcome to BARBRI, the trusted global leader in legal education. Continue to access the same expert-led Strafford CLE and CPE webinars you know and value. Plus, explore professional skills courses and more.

About the Course

Introduction

Designed to strengthen communication across all client touchpoints, this series of on-demand, interactive learning modules help legal support professionals adopt a client-service mindset, communicate with clarity and empathy, and use storytelling and AI tools to enhance both internal and external interactions.

Description

Modules

Adopting a Client-Service Mindset (15 minutes) 
It’s All in the Details: The (Internal and External) Client-Service Imperative (12 minutes) 
Communicating with Storytelling (12 minutes) 
Generative AI for Communication (10 minutes) 
Communication Skills: Listen Up! (Admin Edition) (9 minutes)
Writing Effective Emails (16 minutes)

Credit Information