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  • schedule 60 minutes

Client Conversations That Count: Legal Support Edition

$147.00

This course is $0 with these passes:

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About the Course

Introduction

Designed to strengthen communication across all client touchpoints, this series of on-demand, interactive learning modules help legal support professionals adopt a client-service mindset, communicate with clarity and empathy, and use storytelling and AI tools to enhance both internal and external interactions.

Description

Modules


  • Adopting a Client-Service Mindset (15 minutes) 
  • It’s All in the Details: The (Internal and External) Client-Service Imperative (12 minutes) 
  • Communicating with Storytelling (12 minutes) 
  • Generative AI for Communication (10 minutes) 
  • Communication Skills: Listen Up! (Admin Edition) (9 minutes)
  • Writing Effective Emails (16 minutes)

Credit Information

Date + Time

  • event

    Friday, August 22, 2025

  • schedule

    1:00 PM E.T.